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Aftercare

Our team here at Stourbridge Hearing Centre is committed to caring for all your hearing needs. We will carry on supporting you with aftercare once you have purchased your hearing system.

The prices of all our hearing aids include professional fitting and aftercare for the life of the hearing aids. You should expect to get around 5-10 years use out of your hearing aid and indeed most hearing aid manufacturers offer warranties up to 5 years. If you look after your hearing aids there is no reason why they should not last even longer. Many people choose to change their hearing aids after 3 or 4 years but this is usually because they want to upgrade to the very latest technology. Here, for a small charge, we can post any accessories purchased over the phone directly to your home.

Aftercare involves the Audiologist retesting your hearing annually, reprogramming the hearing aids and also making sure that they are always performing at their best. This is all included in the price of the hearing aids and lasts for their lifetime.  From the date, you receive your hearing aids you have 60 days worry-free guarantee in which you can return or exchange your aids without quibble. We check our prices with other retailers daily so you can buy with confidence.

Our team at Stourbridge Hearing Centre is here to help, so please get in touch if you need help with the following issues.

To discuss your hearing difficulties

Information about a particular hearing aid

To book a free hearing assessment

To repair or replace a faulty hearing aid

To get advice about cleaning and maintenance of hearing aids

To order batteries or other hearing aid accessories

To refer a friend or relative

For any other problems or questions

OUR HEARING CARE PACKAGE

INCLUDES:

  • FREE HEARING CHECK & EAR EXAMINATION BY A FULLY QUALIFIED AUDIOLOGIST
  • 60 DAY MONEY BACK GUARANTEE
  • UP TO 3 YEARS BATTERY SUPPLY
  • UP TO 5 YEARS MANUFACTURERS WARRANTY INCLUDED
  • LIFE TIME AFTERCARE INCLUDED ON ALL MAKES AND MODELS OF HEARING AIDS
  • A FRIENDLY AND EFFICIENT LOCAL SERVICE AVAILABLE FOR YOU
  • PAYMENT PLANS AVAILABLE AT STOURBRIDGE HEARING CENTRE

Because hearing aids are an important purchase, you should never be rushed into a decision. A second opinion is always worth considering and we are happy to do that for you without bias.

Ansa Khan BSc
Hearing Aid Audiologist